One person reads this address, and they wrote the app.
Email thelostapsos@gmail.com
Tell us which phone you are on and what you expected to happen instead. We usually reply within two working days.
A caretaker says the link is not working. Links stop working when the host taps Replace the link or Stop sharing. Ask them for the current one — it never expires on its own.
Corrections are not arriving. The app checks when you open it and again in the background, so it is minutes rather than instant. To check immediately, open Settings, tap your caretaker's name, then Check now.
A new phone, or the app deleted by mistake. While you are signed in, Onbode keeps one copy of everything on your phone. Install the app on the new phone, sign in with the same email address, and tap Get my data from the copy. If you signed out before the phone was lost, there is no copy, and what was on that phone is gone with it.
Deleting your account. Settings, then Your copy, then Delete my copy and account. It removes the account and the copy at once. If you cannot open the app, see how to ask us to delete it.
Subscriptions are handled by Apple or Google under their own terms, so cancelling is done in your App Store or Play Store account rather than here. Your first property stays free forever either way, along with everything you have logged in it.